As the impact of the coronavirus (COVID-19) continues to rise, we are writing to update you on the steps Field Law is taking to ensure the well-being of our employees, clients, and our community. We continue to monitor updates from Alberta Health Services (AHS) and NWT Health and Social Services. Their recommendations for the elimination of non-essential travel and increased social distancing appear to be critical factors in helping “flatten the curve” and slow the transmission of the virus.
Effective March 17, 2020, we are treating the daily commute to the office as non-essential travel and have instructed our employees to work remotely if they can do so until further notice.
We are not aware of any positive COVID-19 cases in our offices or among Firm members or their families, but are taking these actions to protect the Firm, and, as a matter of public health, to slow the spread of the coronavirus.
What This Means to Clients
Throughout all of this, we expect that our daily interactions with our clients will change very little. All employees continue to have access to their electronic mail, telephone messaging systems, electronic files, and everything else needed for a seamless transition to our remote environment. Additionally, we will continue to maintain a skeleton staff at all offices to assure that we promptly handle physical mail, deliveries, faxes and accounting matters.
We want to assure you that we have the technology in place to support remote working by our employees so they can continue to provide you with the highest levels of service and security. Our employees are equipped for this scenario and we do not expect any disruption in the vital work we do for you.
Please read the FAQs below for detailed information concerning contact information, client service and matter management protocols going forward.
We continue to be well-placed to assist you with any urgent matters related to your regular business or the legal and business risks associated with the coronavirus situation. If you have any specific questions, please contact your lawyer.
We ask for your understanding as we work through this unprecedented time together. We will continue to update you as things progress.
The content of this article is intended to provide a general guide to the subject matter. Specialist advice should be sought about your specific circumstances.