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DiliTrust Canada Inc.
In the dynamic landscape of legal technology, the role of AI software vendors has become increasingly pivotal for legal professionals seeking to enhance efficiency...
Clark Wilson LLP
Lawyers will increasingly integrate artificial intelligence (or "AI") within their practice in the future.
WeirFoulds LLP
For the most part, waiting to speak to a human customer service representative has become a thing of the past.
Gardiner Roberts LLP
More and more corporations are using client-facing Artificial Intelligence Chatbots to respond to client inquiries. Although these Chatbots can enhance customer service...
Clark Wilson LLP
In the second of our three-part Technology & Privacy Law in the Workplace series we will be highlighting the benefits, risks and recommendations when it comes to incorporating generative artificial intelligence into the workplace.
McMillan LLP
The chatbot provided the customer with incorrect information relating to Air Canada's bereavement travel policy.
McCarthy Tétrault LLP
Dans ce rapport sur les perspectives pour le secteur de la technologie, le groupe national multidisciplinaire du secteur de la technologie...
MLT Aikins LLP
With cybersecurity incidents on the rise, it's important for organizations to proactively protect their networks and information.
Torys LLP
On January 1, 2024, Canada's Office of the Superintendent of Financial Institutions' (OSFI) new Guideline B-13 – Technology and Cyber Risk Management (B-13) came into effect. B-13...
Osler, Hoskin & Harcourt LLP
The use of artificial intelligence (AI) continues to rapidly grow in many spheres of our day-to-day lives. Whether for logistical purposes, customer service, or the design and construction...
Borden Ladner Gervais LLP
OSC Releases Digital Engagement Report – Finding Stability Amidst Change...
Fasken (French)
Les récents développements en matière d'intelligence artificielle (« IA ») ont introduit l'utilisation de l'IA dans notre vie quotidienne et professionnelle.
Borden Ladner Gervais LLP
On Jan. 18, 2024, the Canadian Securities Administrators (CSA) published for comment CSA Notice and Request for Comment – Proposed Amendments to National Instrument 81-102...
Borden Ladner Gervais LLP
Regulators are often warning firms about the importance of cyber security readiness and the obligations of registrants to ensure that that there is a documented incident response plan to address cyber security incidents.
Burnet, Duckworth & Palmer LLP
On February 14, 2024, British Columbia's Civil Resolution Tribunal (the Tribunal) found that Air Canada was on the hook for damages arising from its chatbot providing misinformation to a customer.
MLT Aikins LLP
In many companies, IT projects are the driving force behind innovation, productivity and growth. These projects are often key to streamlining operations...
Manatt, Phelps & Phillips LLP
In a recent case brought in front of the Civil Resolution Tribunal ("CRT") of British Columbia, Moffatt v. Air Canada, 2024 BCCRT 149...
Osler, Hoskin & Harcourt LLP
During the 2017 and 2018 initial coin offering (ICO) boom, the concept of tokenizing real-world assets (RWAs) became popularized. Many innovators saw the potential to disintermediate...
Worldwide
McCarthy Tétrault LLP
There is a major battle being waged between the world's democratic countries led by the United States, Germany, France, South Korea, and Japan and the major autocracies led by China and Russia.
McCarthy Tétrault LLP
The legislative process for the adoption of a comprehensive law specifically devoted to the regulation of artificial intelligence ("AI") in the European Union ("EU") is coming to a close.
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