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Mansukhlal Hiralal & Co.
In a significant development in the realm of consumer protection, the Hon'ble National Consumer Disputes Redressal Commission (NCDRC) in the matter of Manoj Madhusudhanan v. ICICI Bank Ltd...
S.S. Rana & Co. Advocates
A listing on an e-commerce portal, an order placed with the seller, a substandard product delivered with a delay and an inconsistent grievance redressal by the seller ...
IndusLaw
Dark patterns are tools that are employed by advertisers and commercial entities to influence user behaviour and decisions.
Phoenix Legal
The Supreme Court, in a recent judgment was tasked with considering...
Khaitan & Co LLP
It would be trite for the market participants to quickly put in place processes to ensure that they are not caught wrong-footed. While there is no general formula...
AZB & Partners
The Central Consumer Protection Authority in exercise of the powers conferred by Section 18 of the Consumer Protection Act, 2019, has notified the Guidelines for Prevention and Regulation of Dark Patterns, 2023 on November 30, 2023.
S.S. Rana & Co. Advocates
Greenwashing can be characterized as a strategy of selective disclosure by an organization about its environmental practices, product or service in order to obtain a positive brand attitude and increase consumer purchase intention.
JSA
The appellants acquired shares in Vipul World Commercial's commercial unit from the original allottees.
JSA
The Supreme Court of India, in the case of Smt. Hemalatha Devi & Ors. v. B. Udayasri, has held that the Consumer Protection Act, 2019 is a special legislation and the remedies provided therein are special remedies.
Saikrishna & Associates
The interplay between the DPDP Act and the CPA offers a multi-faceted approach to protecting individuals' personal data in the digital age.
Economic Laws Practice
To understand today's fast-paced consumer market, one cannot turn a blind eye towards terms like e-retail, e-commerce and online shopping...
Khaitan & Co LLP
Advertising Standards Council of India (ASCI) had earlier published self-regulatory guidelines for Online Deceptive Design Patterns in Advertising (ASCI Guidelines) in order to address...
S.S. Rana & Co. Advocates
he world of electronic commerce (e-commerce) is rapidly evolving, and India is no exception to this digital transformation. As the Indian e-commerce landscape continues to expand...
Khaitan & Co LLP
On 18 August 2023, the Reserve Bank of India (RBI), through its circular on 'Fair Lending Practice - Penal Charges in Loan Accounts' (Circular), issued instructions to regulated entities (REs)...
Luthra and Luthra Law Offices India
While anyone who has been a consumer of goods/services on online e-commerce platforms would have encountered dark patterns, the probability that one would have realized such an encounter is nearly non-existent, hence the name of the phenomenon.
Spice Route Legal
On August 10, 2023, the Department of Consumer Affairs ("DCA") issued additional guidelines for celebrities, influencers, and virtual influencers who endorse health and wellness products or services ("Guidelines").
Singhania Secretarial Consultancy LLP
Social media influencers significantly influence consumer choices, but the rise of incorrect advice and misleading information raises concerns...
Khaitan & Co LLP
The buzz word ‘finfluencers' has reportedly been making the rounds in the hallways of Securities and Exchange Board of India (SEBI) since early 2022.
M Mulla Associates
The Apex Court in a decision in The Chairman and Managing Director, City Union Bank Ltd. and Anr. Versus R. Chandramohan1 observed that proceedings before a State Commission...
JSA
A Special Leave Petition to the Supreme Court against an order passed by the National Consumer Disputes Redressal Commission in its appellate jurisdiction is not maintainable.
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