Daniel Angelucci, Managing Director, Southeast Asia and Australia, explores the two-decade evolution of shared services, emphasizing a transition from conventional outsourcing to Next Generation Shared Services centers.
These modernized centers embody three key features:
- Streamlined processes
- Capability arbitrage
- A prioritized focus on business objectives.
Drawing from his experience at A&M, Angelucci proposes that companies can derive substantial advantages by embracing Next Generation centers, leveraging the firm's successful guidance of clients through this transformative process.
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