We are reminding employers that they must issue a Record of Employment ("ROE") to employees who are no longer working due to COVID-19. The Government of Canada has advised employers to fill out ROEs as follows:

  • When the employee is sick or quarantined, use code D (Illness or injury) as the reason for separation (block 16).
  • When the employee is no longer working due to a shortage of work because the business has closed or decreased operations due to coronavirus (COVID-19), use code A (Shortage of work).
  • When the employee refuses to come to work but is not sick or quarantined, use code E (Quit) or code N (Leave of absence), as appropriate.

The content of this article is intended to provide a general guide to the subject matter. Specialist advice should be sought about your specific circumstances.